print

[henrys]

i went into www.50 connect .co.uk
now every time i switch on printer
it keeps printing out
page after page
from that website
your help please

[-=BigD=-]

you should have a printer icon on the bottom right when its printing (near the time) you will be able to open this (click/double click can't remember) and it should display a list of current job to be printed. if you right click the jobs it will give you the option of cancelling/deleting the jobs.

[henrys]

thanks for help
i clicked on the icon
it showed 2 jobs in queue
deleted them
clicked on icon again
5 jobs in queue
did not give me the option to delete
and it still keeps printing
when i switch on printer
thank you very much again

[puzzlesRus]

if you shut-down the PC, reboot, with your printer already powered-up, does the printer still churn-out paper ?

[henrys]

yes
when i boot up
the printer starts printing
thank you

[puzzlesRus]

In that case, something in your startup menu is causing the problem. goto START>RUN and type msconfig, then press ENTER. Click on the tab named startup.

Let us know what applications are listed there.

[henrys]

hkcmd
igfxpers
agrsmmsg
apoint
cerkey
tptray
hw setup
suppwutil
zooming hook
tctrllohook
tpsmain
tfncky
padexe
tustray
ndstray
wkufind
tfswctrl
urlstck
cc app
winantivirussoftware 200
askdisp
toscdspd
teatimer
cftmon
adbe
hpa10devicehpoffice
winzip
msoffice

[henrys]

thank you

[puzzlesRus]

There seems to be far too many applications there - it must take an age to load them all. However, I cannot positively identify a rogue application from the list but if you press CTRL+ALT+DELETE after the next computer startup and click on taskmanager, then click on applications, what applications are showing then ?

[henrys]

hello
this what i see
microsoft office one note 2003
windows task bar status running
thanks

[puzzlesRus]

Nothing there that could cause your problem. I presume your printer sprang into action again ?

All I can suggest is that you use system restore (If it is currently set to ON) to restore your system to a point at which you know everything was working properly.

I cannot see that your visit to the 50 connect site introduced a malicious bug to your system, but stranger things happen.

[henrys]

hello
thanks for your patience
in trying to help
i did a restore
no good
cannot reinstall it
disc damaged
i will have to try and get one
so thank you very much again