Advice

[Birchy]

How about a category that may assist AB-ers with queries regarding officialdom? How to get round ludicrous jargon and technical guff. Without singling out the Inland Revenue... how to deal with organisations that are so completely inbred that they can't get information across without talking, and writing, utter gibberish. The category could be titled "Org-Utans".....

[DOB]

Are you having a rough day, by any chance?

[woofgang]

well I love the category title

[Birchy]

Rough day, no, not specially. But a neighbour did show me her working family tax credit stuff, saying that her entitlement was NIL.....but NIL doesn't actually mean NIL. It is the IR's way of saying that the entitlement has been reduced (but not to NIL !). Alarming to the state of franticity to some...I would've thought.

[Wisebird]

Letter from our local District Council. "Your refuse collection day will be on a Monday. The first collection will take place on Tuesday, 20th......"

[Birchy]

Coldseal, FENSA and the Financial Services Ombudsman would probably top my list for professional incompetence. Direct Line were also a fantastic motor insurance company...until I had the audacity to make a claim. They seemed to work on the basis of the money, paid in premiums, as their own. Asking for some back proved troublesome. Again, much of the time you're dealing with loads of different people, and there seems to be little consistency among them. 24 Seven (electricity suppliers) also suffer from a minimum wage staff problem. I'm only guessing that...but they really are low quality people on the whole. All saying different things, yet implying that the customer is the REAL idiot. Come on...LET'S NAME 'EM ALL !!!