Technology1 min ago
Anti-Virus
My computer started telling me that my Internal Virus Database is not up to date; that was immediately after downloading the latest files. I tried all sorts of things to remedy this, but to no avail. I've re-installed the programme, twice, and used System Restore, but I'm still getting nowhere.
When I booted up, the last time, I got a message telling me that some of the Anti-virus programme files couldn't be found, and that the programme wouldn't be active.
Can anyone help me, please?
When I booted up, the last time, I got a message telling me that some of the Anti-virus programme files couldn't be found, and that the programme wouldn't be active.
Can anyone help me, please?
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.If you don't have version 7.5.441 you may have downloaded the wrong one which is about to get the chop.
If you've tried uninstalling the old AVG (and any other anti-virus) and reinstalling the new one then I don't know. It may not be the anti-virus that is causing the problem.
Installing AVG works best when you save it to desktop when you download it, then install it from there. 'running' it straight from the website is not good as it is quite big and is bound to pick up the odd stray bit of info on the way.
If you've tried uninstalling the old AVG (and any other anti-virus) and reinstalling the new one then I don't know. It may not be the anti-virus that is causing the problem.
Installing AVG works best when you save it to desktop when you download it, then install it from there. 'running' it straight from the website is not good as it is quite big and is bound to pick up the odd stray bit of info on the way.