outlook express

[magistra]

Does anyone out there know why I can access my Outbox, but when i try to access my Inbox, I'm told to enter my password and then am told it's incorrect?

[mattfox]

Because it's the wrong password! Are you sure you don't have caps lock on?

Is it a web-based email such as Gmail or your ISP email that you're accessing through Outlook? If so, go to the website for that email and there should be a "forgotten password" link somewhere that will either reset it or send a new email (as long as the set up required that you enter a secondary password in case of such events!)

[magistra]

thanks for your help. I'll certainly try your suggestions

[subzero5000]

is it with ntl you might have to put the origonal e mail in

[magistra]

thanks
problem is now fixed