is this the norm

[alfie 21]

my mother recently tried to pay off a debt for a cooker she bought from curries via the hfc bank with her credit card she was refused they said they wont except payment by this method is this right?

[dzug]

It's correct - you can't normally pay off a loan with a credit card.

The CC may accept a balance transfer of the loan, but that will cost you.

[alfie 21]

thanks dzug still confused

[Ethel]

Retailers get charged at least 2.5% for accepting credit card payments.

By paying off the loan early, the loan company is losing money on interest they would have otherwise received.

And then to pay 2.5% to the credit card company to accept her payment would be just too much. It is not not their interests.

Your credit card company wants your business - so you can ask them to pay off the loan (no cost to the loan company) - but the credit card company may charge you up to 3% to do so, usually capped at around �75 - �100.

[alfie 21]

thanks ethel i understand now