Lost cheque

[mymoney]

Can anyone help me with this . I payed a cheque valued at 35000 euros into a "well known bank" in january, and to date this has still not cleared.
I have contacted my bank in the UK, and they have now informed me that the cheque has been lost between the courier and the Spanish Bank.
I have a receipt for the cheque from my UK bank but they have informed me that they are not responsible for the loss and I may lose the 35000 can any one tell me who is responsible for this as I have a receipt from the UK bank and in my opinion it is their responsibility and not mine to recover the money .

The cheque has to be sent to spain in order for monies to be cleared.

[Ethel]

Has the money been debited from the cheque issuer's account?

Your circumstances are covered in this link, from the British Bankers' Association:

http://www.bba.org.uk/bba/jsp/polopoly.jsp?d=1 03&a=1574

[mymoney]

Thanks for your reply, no the money hasn't been deducted from the issues bank.
I was told that i may lose all my money from my bank. This

[joko]

ask the people who gave you the cheque to send you another and cancel the original.
explain what has happened