People moan about nanny states and governments sticking their noses in, but then expect the government to come running to bail them out when they're in trouble. Have we completely given up taking responsibility for ourselves? People love the rights that come with freedom from government interference, but don't want to face up to the responsibilities...sorry folks, they go together.
I do have sympathy for these people in terms of what they are going through, but I don't buy the "can't afford it" argument - flip_flop is spot on, home contents insurance should be considered a necessity. Pay for your necessities first - food, clothes, heating, insurance etc - and THEN start thinking about TVs, holidays and so on.
It's not about lack of compassion, it's not about party politics, it's about that dying art, common sense.