Entering of property by utility company

[Sqrpurple]

Hi - can any one advise on my rights ?

I made contact with British Gas on 26.06.07 to make an appointment for a meter inspection to take place between 8am-12pm on the 2nd July 2007. This inspection was carried out on 02.02.07.

On the 11th of July, (09.42am) British Gas were attempting to enter my property - with a warrant, to inspect the meter - after they had attended the property a week and a half previously.

I was informed that a warrant was signed on the 28.06.07 - two days after I had contacted British Gas.

After numerous attempts to speak with a manager, and speaking with British Gas after 5pm, I was told that the situation occurred after 'a computer error'.

I told British Gas that I am seeking compensation for the fact that British gas had entered the property without prior notice. Their first initial offer was a miserly �144 credit to my gas account - with �30 offered for the cost of telephone calls. This is clearly unacceptable.

As a lone female, in the property when British Gas were entering the property, this caused an element of distress and anxiety at the time.

I am seeking advice as to what I can do to achieve an acceptable conclusion and acceptable compensation, (with a recognition of a householder's rights to be secure in their home) in relation to this matter - and hopefully prevent this type of situation happening again - as the impression I have is that the attitude of British Gas is that they do not give a damn.

[innocenti]

How did they enter the property? Was the meter indoors or outdoors?