Crosswords5 mins ago
!!!! Help With internet shopping !!!!
Can anybody help me ?
I placed an order with an Internet book company the monies has been taken from my account. I payed with my debit card i have not received the book. I have rang and emailed the company they said there has been a problem with the order. And said they will refund the monies back this was over a month ago now.
I have still not received any monies back and they company wont answer the phone or reply to my emails now.
Is there any internet authority i can contact ?
The books cost �20
Is there anything i can do ?
Any help appreciated
I placed an order with an Internet book company the monies has been taken from my account. I payed with my debit card i have not received the book. I have rang and emailed the company they said there has been a problem with the order. And said they will refund the monies back this was over a month ago now.
I have still not received any monies back and they company wont answer the phone or reply to my emails now.
Is there any internet authority i can contact ?
The books cost �20
Is there anything i can do ?
Any help appreciated
Answers
Best Answer
No best answer has yet been selected by dave1969. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.dave1969, its a pity you didnt pay with credit card,paying that way you dont lose out,i paid 100.00 for some furnishings never got a thing ,contacted the credit card ,sent copies of e-mails to them within 2 days i got a �100 credited to my card, using debit cards the bank just say its your money not theirs so remember never pay for goods on line with debit card ,use credit card you lose nothing
ps have you rang your trading standards office, they could suggest something. GOOD-LUCK .
ps have you rang your trading standards office, they could suggest something. GOOD-LUCK .