Loosing connection.

[beejaybee]

Hi. We had a wireless router installed again last week(the first one was not working) so that hubby can use his lap top. It`s connected to the main pc also. After about 2 hours, less sometimes, we loose internet connection. The symbols on desk top say connected though. We have Tesco Broadband. Can anyone tell me what could be the cause please??

[cazzz1975]

we had a similar problem, despite many (and I mean many) phone calls to BT (our ISP) eventually after many changes 3 routers, 1 line change and lift and shift at the exchange we still had the problem, it was intermittant and sometimes it connected, sometimes it didnt (despite saying connected)

eventually it was solved (well we think!) by BT changing the filters at their end, contact your ISP and they can deal with this for you.

its a very frustrating problem and has taken 2 months just to get sorted, you have my sympathies!

[beejaybee]

Thanks for your help. I only had connection for 30 mins just after i posted this question. Turned off pc re started & it`s ok again. Baffling & annoying.