ChatterBank0 min ago
NTL Broadband
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LeM misses the point here totally in that the legality of what is being downloaded (or not) is nothing to do with the issue at hand as broadband services are advertised as being full speed 24/7 services not use them and then get gradually squeezed. You should get what you pay for and what was set out in the contract.....again see the website for details.
Should you need a new ISP I can do no better than recommend http//:giointernet.co.uk �18.95 per month for full speed broadband.
I still think that my suggestions for why TEAK36 isn't getting good d/l speeds is more likely than a sneaky move by NTL. I certainly haven't seen any mention of them choking connections on some of the very vocal boards I visit from time to time.
The above is the only blurb on NTL's site I could find regarding connectivity..... http://www.ntlhome.co.uk/ntl_internet/broadband_fa
qs.asp?cust=ntlcom_broadbandtextlink#
nowhere does it say if you are connected for longer than a certain time or download more than a certain amount your account will be capped......to my eyes it's blatantly false advertising if they are capping people.
2. General Use As a general principle, you must not use the Services in any way that is unlawful or illegal or in a way that affects the enjoyment of other users of the Services. Nobody may use the Services, either directly or indirectly: (snippage) (h) in excess of "normal use" bandwidth limits set out in this section. ntl: home's broadband and dial-up services are intended for normal recreational or educational use by individuals and families and our pricing and network architecture have been designed accordingly. Customers who use the services more heavily than a normal home user will reduce the performance of the network for other customers. "Normal use" of the service is defined as up to 1 gigabyte downstream of data transfer daily (which equates to approximately 200 music tracks, 650 short videos, 10,000 pictures or around 100 large software programmes downloaded per day).
Like I said, I don't necessarily agree with it, but it is part of their T&Cs.
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