Food & Drink1 min ago
Gym membership kerfuffle....
Can they do this?
I have been a member of my gym since Jan 2007. Back in July I missed a payment (�50 a month) and it got sent to a sort of debt collectors.. They were definately a debt collectors but didn't charge any extra fees and were always very understanding and didn't seem to care when I said I would pay it next month!
Anyway, the next month I had to pay double. I couldn't afford it and it racked up until I had to pay 3-4 payments worth in one go.. which I payed at the beginning of September.
I called the debt people yesterday to confirm that the cheque had cleared and all was settled and they said it was all fine and all I have to do now is to call my gym and restart the monthly payments. (I am on a 12 month contract with the gym so can't cancel until Jan 2008 and if I want to cancel I have to pay every monthly payment I would owe them un until Jan, in one bulk payment).
So I called the gym and asked them if I could restart my monthly direct debits and they said I no longer had a membership with them as my member ship got cancelled when I missed my first payment and it went to a debt collectors!
So I ask, why the hell did I have to pay �50 a month in bulk, for the months I missed? I am having a meeting with them tomorrow as I need more details but can they do this? Just cancel my membership? I need to go in, knowing all the facts! Surely if I am in a 12 month contract with them, they are in one with me? They said I would have to rejoin and pay a new joining fee and start up a new 12 month contract!
I have been a member of my gym since Jan 2007. Back in July I missed a payment (�50 a month) and it got sent to a sort of debt collectors.. They were definately a debt collectors but didn't charge any extra fees and were always very understanding and didn't seem to care when I said I would pay it next month!
Anyway, the next month I had to pay double. I couldn't afford it and it racked up until I had to pay 3-4 payments worth in one go.. which I payed at the beginning of September.
I called the debt people yesterday to confirm that the cheque had cleared and all was settled and they said it was all fine and all I have to do now is to call my gym and restart the monthly payments. (I am on a 12 month contract with the gym so can't cancel until Jan 2008 and if I want to cancel I have to pay every monthly payment I would owe them un until Jan, in one bulk payment).
So I called the gym and asked them if I could restart my monthly direct debits and they said I no longer had a membership with them as my member ship got cancelled when I missed my first payment and it went to a debt collectors!
So I ask, why the hell did I have to pay �50 a month in bulk, for the months I missed? I am having a meeting with them tomorrow as I need more details but can they do this? Just cancel my membership? I need to go in, knowing all the facts! Surely if I am in a 12 month contract with them, they are in one with me? They said I would have to rejoin and pay a new joining fee and start up a new 12 month contract!
Answers
Best Answer
No best answer has yet been selected by Rubyrose. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.
Related Questions
Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.