Editor's Blog5 mins ago
Ebay Buyer, grrrr
12 Answers
I sold something 2 Saturdays ago with a 'pay in 10 days or I re-list' I had to file an NPB (non paying bidder) after 10 days (can't re list until dispute resolved) as I had heard nothing. Diddly squat from the buyer
Filed my NPB on Tuesday, sent a 2nd request to Ebay as I didn't hear a thing from the buyer through the NPB and this morning I got an email from said buyer saying she will pay, get this, in the next day or 2!!
Arrgghhh, I am tempted, sorely tempted, to mail back and tell her to pay now or the item will not be available, but unsure of whether or not I can do this. I think I expect too much from buyers because if I win something I ALWAYS, without fail, pay immediately and I expect others ot do the same.
What do you think?
Filed my NPB on Tuesday, sent a 2nd request to Ebay as I didn't hear a thing from the buyer through the NPB and this morning I got an email from said buyer saying she will pay, get this, in the next day or 2!!
Arrgghhh, I am tempted, sorely tempted, to mail back and tell her to pay now or the item will not be available, but unsure of whether or not I can do this. I think I expect too much from buyers because if I win something I ALWAYS, without fail, pay immediately and I expect others ot do the same.
What do you think?
Answers
Best Answer
No best answer has yet been selected by ojread2. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I think you are quite right to be pee'd off. There's really no excuse for them still not to have paid after so long.
I buy a lot from eBay and ALWAYS pay immediately. I have heard many experiences of bad buyers though and that's the reason I have been put off selling on eBay myself.
I am not sure if you are able to give them a deadline to pay but I don't see why not. You can't be expected to wait indefinitely for payment.
I buy a lot from eBay and ALWAYS pay immediately. I have heard many experiences of bad buyers though and that's the reason I have been put off selling on eBay myself.
I am not sure if you are able to give them a deadline to pay but I don't see why not. You can't be expected to wait indefinitely for payment.
Hold on a minute - yes there are undoubtedly bad buyers (as well as sellers) on eBay but there might be a good reason why you had not heard from her - she might have been on holiday or in hospital or her computer broke down or some other good excuse. Expecting immediate payment is rather unrealistic, in my opinion.
Holiday is no excuse - nobody should be bidding if they are going to be away. Internet access is free at local libraries, so loss of internet is no excuse. Hospital is an exception.
The rules state payment should be made within 7 days - or contact made at the very least.
Continue with the NPB, get your fees back and relist.
The rules state payment should be made within 7 days - or contact made at the very least.
Continue with the NPB, get your fees back and relist.
-- answer removed --
She hasn't been on holiday - if she was she should have a)let me know or b) never bid! I have had (now) 3 emails none of which have said anything about holiday, hospital etc - in fact she is VERY rude.
She has to pay by paypal as I only accept paypal
Of her last 5 feed backs, 2 are for an NPB
As a buyer I always pay as soon as I have won the item - as I did today and on Monday.
I have decided, thanks to your answers here, she has until tomorrow evening to pay (I make that 2 days) or I will continue with my dispute
Thanks everyone, your input is very much appreciated
ojx
She has to pay by paypal as I only accept paypal
Of her last 5 feed backs, 2 are for an NPB
As a buyer I always pay as soon as I have won the item - as I did today and on Monday.
I have decided, thanks to your answers here, she has until tomorrow evening to pay (I make that 2 days) or I will continue with my dispute
Thanks everyone, your input is very much appreciated
ojx
I've wanted to bid on something but been away when the auction ended. In those cases I have always contacted the seller to make sure it will be OK before bidding. Just good manners. I have had a bad experience with Paypal as a seller recently when I e-mailed them with a problem and they contacted me 11 days later! In the meantime I had posted the parcel and asked for a cheque. Not sure I'll sell again if that's the way Paypal respond.
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