Connection/Disconnects

[Palustris]

We are unable to have Broadband so are on Dialup with Supanet. The connection terminates after 2 hours no matter what we are doing. I thought it was only on our old computer, but it does it on this new Vista one. Is it us or them? Is there anyway round it?
We need to download something which on Dialup takes well over the 2 hours.

[Buenchico]

Many ISPs automatically disconnect dial-up connections after 2 hours. It seems that Supanet is one of them, even though they can't be bothered to mention it in their Ts&Cs:
http://www.supanet.com/pdfs/dialup_terms_v2.pd f

It's unlikely that you'll persuade Supanet to override their system so that you can complete the large download. (With their support phone lines being charged at �1 per minute, it could cost you a lot just to find out that they can't help).

You'll either have to switch ISPs or, if the download is worth a small payment , use a pay-per-minute service on a guest basis.

To use a service which doesn't cut off after 2 hours, simply go to Dial Up Networking, and create a connection which dials 08456389800, with the username 'guest' and the password 'webguest'. (That's the guest log-in for Webtribe, which is now part of Freewire). 0845 numbers are only charged at 0.5p per minute at the evening rate. A typical dial-up download will get you about 10Mb per hour, so a 50Mb file would take around 5 hours and cost you �1.50

Chris

[Palustris]

Thank you very much. That I will try tomorrow on cheap rate as suggested.