e.bay

[pussglen]

Have made a small purchase on e.bay 9days ago and have still not recieved the item how long should I expect to wait before getting concerned. Any answers would be appreciated.

[redcrx]

have you contacted the seller to find out if there is a problem? if they have sent it it may have got lost or they may have a tracking number for it.

Dont just wait, a genuine ebayer wont mind you enquiring about it.

[derryman]

Make sure you send an email to the seller and if no response after 10 days then send your query to ebay. (there is a link to do this on ebay).

[4getmenot]

Did you buy it from an online shop on e-bay or juts a private ounter, as thay may be on holiday e-mail them and just check. x

[Wellard]

I sell small value clothing on eBay and the postal strike is still hitting hard. Although all the feedback this year comments on the quick delivery, one today - very happy with goods and delay was POSSIBLY due to strike! they had to wait ten day which of course I did not know about. E-mail the supplier and ask when it was sent, they quite likely think you have already received it.

[4getmenot]

sorry that should have said punter

[pussglen]

Thanks redcrx have e.mailed them and as yet had no reply

[pussglen]

Thanx to derryman, 4getmenot,and wellhard have taken your relpies on board cheers

[4getmenot]

Its ok pussglen I take it you might have read question below, we don�t gang up on everyone for not acknowledging, its just the stars :-)

[pussnboots]

I am currently having a problem with an item I paid for through PayPal on the 9th Oct. I Have sent about 4 e mails to seller and just done a final one today. If I don't get any response I am going to start a dispute through ebay.

[HarrietParks]

The postal strikes have caused a huge back-log. I received an Ebay item yesterday after 18 days due to the disruptions.
I also have a few items I have sent that still haven't been received after posting, so hopefully yours will turn up soon.
I would still get in touch with the seller though just incase.

[Pragmatist]

Sad your seller didn't advise you when they sent your purchase. (no matter how busy we sellers are it only takes a few more moments! and costs nothing!) it is not up to the buyer to do the chasing and you have every right to be concerned. I get angry with ebay as they are constantly down on sellers - and there are some very good ones of us around!!! but unfortunately there are some sh...y ones there - which give us all a bad name - and those I am as keen as anyone to stamp out - Have cost me too!!!! you have the right to contact ebay - also if you have paid through paypal to contact them also - just go to 'help' and key in 'goods paid for not received' and that will take you through it. Unfortunately as previously suggested - the postal strike - depending where you are in the Country is still taking its toll! I would normally say give it time - but 9 days is more than a legitimate time to be concerned! No response start screaming at ebay and paypal!!! and you do have that right.