Leopard BSOD

[Gromit]

Hopefully if fo3nx is about, I would value your opinion:

Leopard install disaster. Tried to install on my home machine at the weekend and got the dreaded Blue Screen of Death (Mac version). Apparently this is very widespread and Apple have posted a possible soluntion here.

http://docs.info.apple.com/article.html?artnum =306857

The Command S solution looks best but I am a bit worried about attempting it. Apple are blaming APE.

What do you think?

[fo3nix]

It is APE's fault. It's their software that has (mostly) caused this.

However, the blame may not lie with APE.

Do you own a Logitech product, like a mouse or keyboard? Their drivers install with APE's software (why they ever decided to do this is far beyond me). But, it never tells anyone in clear language that it's using this software, so many don't realise it's been installed (and all just for a mouse driver!).

If it is that, then it's entirely Logitech's fault. APE is software that modifies Mac OS X, and as such can cause problems when upgrading, which is beyond what Apple can check for (since you made the modification).

1) I hope you have a good backup.

If you're comfortable with the terminal and know that your system is going blue due to APE (not all the blue screens have been caused by this, but most have), then I'd use their 2nd recommendation.

Else, try their first recommendation.

Good luck!

[Gromit]

I didn't even know I had APE but I have checked on my work computer, and it has been installed with a programme I like called 'Audio Hijack' so that will be the problem.

I have a good backup but don't want to reinstall programmes again if I can help it (particularly the dreaded Quark registration shenanigans. I am not comfortable at all with the terminal, but I think I will give it a go.

Thanks for your help.

[fo3nix]

OK. The command-S thing is easy. Hold them down, and you'll be left with a black and white text display as you're starting your Mac; like a BIOS system on a Windows system.

Note the spaces in the commands:

/sbin/fsck[space]-fy
/sbin/mount[space]-uw[space]/

rm[space]-rf[space]/System/Library/SystemConfiguration/ApplicationEnhancer.bundle

Note where I wrote [space]. Highly important, especially the last item (it could wipe your entire drive if entered incorrectly).

Restart, and hope for the best!

[Gromit]

Thanks for that fo3nix, that info was on Apple's note in the link and I followed it last night, but still no joy. It took me a few attempts but I successfully removed the app-enhancer in the terminal but still get BSOD. In the end I attempted the Archive and Install method but still not working.

I have just found some info on the net which suggests some other files to remove in terminal, so I will try that this evening. Failing that, I will have to do the clean install and hope I have been diligent about keeping registration numbers and passwords.

I must admit, I about extremely doubtful about doing my work computer where any downtime will cost me money and grief. Might wait a few weeks and hopefully they will have an update. Very pigged off with Apple, the thing was five months late and it looks like it has not been properly tested. A shame because Leopard is getting poor reviews and Apple is being laugh at because of it.

[fo3nix]

Really? By all the accounts I've seen, Leopard is a hit, and so it should be.

It's far more polished than Tiger or any previous release was at release day. These problems are nothing to do with Apple. When you install and do an update, it says to note that it may not work perfectly if you've played about with your system, like installing hacks into it. That's exactly what APE is. It's just annoying that other companies have been using it, stupidly. Not really Apple's fault though, if you've installed something that messes with the system.

If you have a bootable backup of your previous Tiger setup on another drive, then run the Leopard install DVD and do a complete wipe and clean install. Then, when the migration assistant pops up, follow it to get it to get all your data from your backup drive.

[Gromit]

Leopard is undoubtedly good, it is a shame Apple's enemies have been given this opportunity to laugh.

http://www.google.co.uk/search?hl=en&q=Leopard +%2B+Blue+Screen+%2B+HA&btnG=Google+Search&met a=

The fact is Joe Public installs software and has no idea what APE is or even if it has been installed. It might be APEs fault, but Apple will get the flack. As I say, I have removed the files recommended and I have still got the blue screen so there is a chance that it is not APE fault in my case. There have been posts by people who have had the same problems and they say they too never had it installed. The problem appears quite widespread, you would have hoped this would have been picked up at the testing stage.

I'm sure it will be worth it in the end.