HELP - Mobile & Bank Problem

[China Doll]

Hi All,

I'm a forgetful numpty and forgot to pay my phone bill so yesterday they kindly put a bar on the phone which I didn't realise til this morning. 'No problem' thinks I and phone the customer services line and pay said bill via automatic service, the last thing I hear before hanging up is the payment has gone through and the bar has been lifted and I'll get a text message to confirm. About half an hour later I still had no text message and the bar was most definitely still in place.

I've just looked on my internet banking and there is no record of the payment going through so I'm wondering whether I should pay it again as perhaps the automated lady was lying to me. Of course I can't call my network to check because of the bar! What do you thnk? Pay again?

Cheers
China

[weeal]

awww China, maybe it will take a few hours to process the payment? how annoying tho
are you able to contact them online to release the bar?? or can someone else make the call for you meantime?

[China Doll]

No, can't contact them online and I'm going slowly out of my mind as I haven't spoken to my father for three days (been busy!) and I got a text from him this morning and he's worried we've fallen out so I'm desperate to call him back (how I found out there was a problem with phone) to tell him all is well. I've a friend who thinks I've forgotten them as I've now had two missed calls and three texts that I haven't answered and all in all I'm not having a great day!

I don't have a house line so my mobile is my one connection to civilisation and there's no one here who's mobile I can use to find out if the payment made it or not... Arrrrghhhhh!!!!!!!1

[vehelpfulguy]

Direct debit is the answer - then you never need to remember to pay a bill again.

I pay ALL my bills by direct debit - no hassle.

[China Doll]

I know vhelpful, every singel one of my other bills is on DD but my mobile company have ar$ed up in the past so I don't trust them to go on DD. I might have to re-think that position.

[weeal]

China you can sent texts from internet sites but you might not wanna go down that route.

I could sent some texts for you if you like, could arrange via sports AB PM so as you dont have to give numbers on here - I realise you do not know me but if it would help you in the short term.

I wouldnt mind.

[China Doll]

Thank you so much weel, that was very kind ofyou!

The text has come through saying to turn my handset off and on and all will be well and my father has now been called and assured that his daughter is still a dappy tart... I should probably say that patience is possibly not one of my virtues, ahem....

[weeal]

No worries.

Glad youve got it all sorted not and not worrying about it.

Al