Quizzes & Puzzles0 min ago
Sky HD
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I have been a sky customer for many years and have just arranged to have an upgrade to HD, do you have to be connected to a phone line if it is an upgrade or is that just for new subscribers to Sky?
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For more on marking an answer as the "Best Answer", please visit our FAQ.the contract for sky + and HD require a phone connection.However once the installer has gone it may become disconnected. sometimes they do a callback to check and write to ask why it is not connected, to which some may respond that it was disconnected by accident.they will ask you to prove it is reconnected with a callback.
the phone line has no functional purpose other than box office ordering and some online services such as buying/betting etc. updates are over the air.
the phone line has no functional purpose other than box office ordering and some online services such as buying/betting etc. updates are over the air.
they don't need to be connected to the phone line to activate anything, despite what they tell you. I know this because I have it installed and it's never been connected to the phone line.
When they installed it they didn't bother going to the trouble of actually authorising the card, (I wasn't in at the time). I think phoned them up and they said it wasn't a problem and enabled it anyway.
When they installed it they didn't bother going to the trouble of actually authorising the card, (I wasn't in at the time). I think phoned them up and they said it wasn't a problem and enabled it anyway.
when you first get connected to your specially subsidised install and supply, you are contracted to the phone line for the first 12 months only with a standard box . sky plus and Hd are different in that they insist it be connected all the time.
I am an independent sky installer and in the early days they were quite slack on authorisng by phone,just get people connected !! however it has become more difficult to take that short cut to the point that they will not 95% of the time connect the card without a callbacK which is a real pain.
As someone else advised , the best way is to put in some temporary phone extension in before the instal date and tell the installer that BT are putting a line in tomorrow or something.
As someone who fits these things I can sypathise as sometimes it takes what seems like forever to get a successful callback.
the other dodge is to get the one for all wireless telephone extension kit ( no wires) but they are about �60 a pair but do the job in an instant.
I am an independent sky installer and in the early days they were quite slack on authorisng by phone,just get people connected !! however it has become more difficult to take that short cut to the point that they will not 95% of the time connect the card without a callbacK which is a real pain.
As someone else advised , the best way is to put in some temporary phone extension in before the instal date and tell the installer that BT are putting a line in tomorrow or something.
As someone who fits these things I can sypathise as sometimes it takes what seems like forever to get a successful callback.
the other dodge is to get the one for all wireless telephone extension kit ( no wires) but they are about �60 a pair but do the job in an instant.