I'm sorry to say that your last comment is probably correct and incorrect at the same time, there are several obvious reasons for this:
- Ignorance both of the dentist and the patient, the largest number of complaints about dentists actually occur around situations in which the dentist has done nothing wrong and in fact sometimes gone above and beyond the call of duty as it where. Why is this? dentistry is meant to be preventive (as is medicine however it simply isn't possible to fully implement it in this way). This means dentists will perform a procedure in order to hopefully prevent pain/swelling/etc.. however that procedure can often afterwards lead to discomfort...You try explaining that to someone who attended pain free and has no dental/medical knowledge, extremely difficult to do and so often leads to complaints
- fear, alot of people are afraid of dentists, I appreciate why this is, the media and general ignorance of the profession help to perpetuate this.