debit

[henrys]

my pals wife tried to set up a direct debit for her elec
but she was told she cannot do it
she 75 yrs old
she would like to know how to do it
tia

[squarebear]

Who was she told she couldn't do it by?

Not all types of bank accounts allow direct debits.

[henrys]

her bank al abbey

[ACtheTROLL]

to set up a dd you need a current account (I think it needs to be a cheque account)

if they say no .... best is probably call in to a branch if possible (a call centre will take ages) tell then what is needed ... and take it from there

[BenDToy]

You don't actually set up a DD with a bank. The payee (in this case the electricity company) sets it up to get money from your account. Contact the electricity company and they will be happy to set it up I am sure. Unless, as the other answers say, she has a savings account.

[henrys]

thank you all for the nice info
i will try the elec tommorrow