Been Charged twice for petrol

[Lil'Lucy]

Just whilst going through my bank statements, I have noticed that I have been charged twice when I went to fill up with petrol at the service station. The two amounts are different and I cannot remember which was the one I actually typed my pin to authorise. I certainly only typed my pin in once so how did the other transaction go through?

Do I contact the bank or the service station to take things further?

Thanks in advance for any help.

Lucy

[jno]

not two different days, were they? The service station may have delayed presenting one bill to the bank

[SRH]

I'd start by contacting your bank. Happened to me a few years ago and turned out the bank knew there was a problem with a certain petrol station - they were running a scam and the police were building up a file to prosecute (the petrol station guys were running mobile phone top up cards through with every transaction and pocketing the proceeds). The bank immediately gave me a refund... and three guys at the petrol station went to jail. Whatever happens, the bank are best placed to advise you on what steps you need to take.

[Lil'Lucy]

Thank you all for your speedy advice. I shall get onto the bank straight away as I know I have only visited the service the once.

Thanks again.
xx