Lack of digibox channels

[merlinius]

About 4 years ago I purchased a digibox (�99.99 then), installed it and appeared to work fine in the S. Wales area. However, when I moved it to the East Midlands area and re-installed, re-tuned etc. it only receives the main 5 channels plus ITV2, More4,E4, BBC3, one of the music channels and a few ads channels. It used to receive ITV3 a few months ago but not any more.
There's no Film4, ITV4, BBC4, no plus 1 hour channels, virgin, sky, Dave, etc.etc.
I removed the digibox and re-installed in a known excellent reception area with the same results.
Any help would be greatly appreciated. Thanks.

[pug100]

Have you checked your postcode her to see if digital reception is possible? Have your neighbours got good Freeview reception?

http://www.digitaluk.co.uk/postcodechecker/

Have you tried a re-scan in the new good reception location(BTW is this location excellent digital reception?) .

[merlinius]

Thanks for your reply pug. Yes I put the receiver in my works rest area where the existing set works absolutely fine. This is only 6 miles up the road from where I live!

[pug100]

O.K. You could try to download the latest software for your dtv box. Try here, sorry can't be more specific without knowing which digibox you have.
http://www.dtg.org.uk/retailer/download_schedu le.pl


Otherwise it could be then that the box is on it's way out. New ones start at around �20 these days.

[mjwman]

Aerial, almost certainly.
I had the same problem but a new aerial cured all. I have now chucked out Sky and save loads of money!

[merlinius]

Thanks both for your replies. It can't be the aerial as I eliminated this by taking it to work where the other one works fine.
The set is a Phillips DTR 1500. What do you mean pug by downloading. How can that help for a freestanding digital receiver or am I being dumb?

[pug100]

It's just a long shot but sometimes the software inside these things (as in computers) just gets upset and fails to work properly. If the box has a factory reset I'd try this first followed by a re-scan. If it's still no go I'd check to see if there were any software upgrades to download, follow the dtg link I posted.
You could also try Digital Spy forums and see what's on there. This is a link to Phillips dtr 1500 search

http://www.digitalspy.co.uk/search/ds-search-f orums.php?query=phillips%20dtr%201500&page=1&s earch=2&lnpp=


One other thing I've thought of is to check the signal strength meter. Any channel below 40% will show blockiness and below 30% you'll get no signal.
The few channels I have probs with are film4 (usually during a good film too ) the two music channels TMF and The Hits ( not bothered about these) and sometimes FiveUS

[merlinius]

Thanks very much for your help pug.
I finally resolved the problem by trying your first suggestion ie restoring the box to the factory settings and re-scanning. All the channels have now appeared in the proper locations and reception fine. I can now reminisce in my tender years with the help of ITV4 etc!
Once again, thanks for the help.