cancellation query

[bobtheduck]

signed up for broadband today via an online form can i cancel? i want to change the phone number that i will use is there a cooling off peroid allowing me to cancel?

[ian.miller]

read the small print.

Most services can be cancelled within a time period, and before they have been provided.

otherwise a call to customer services on Monday.

[Oneeyedvic]

Yes, it would come under the distance marketing regulations which allow you a 7 day cooling off period. This is on the basis that they have not done any of the serive yet (which I would assume not)

 

[Ammy]

If you want to cancel just to change the phone number you put down, then just phone the the company to change the number for you.

 

No need to cancel that way.