Warning to Natwest internet customers!

[tigwig]

I have just received 3 emails claiming to be from Natwest telling me to update my details. They looked 100% genuine and when I clicked out of interest to log in (I didn't enter any details) they asked for my pin, password, debit card number and security code! I can't believe how genuine the page looked and would hate for anyone to be taken in by this I phoned the bank and they confirmed it is a scam. They said to forward them to [email protected] and if they get enough they can sometimes trace the culprits!

[Cakeboy]

With all due respect, anyone who clicks on a link in an email and actually enters their details is a numpty. You get warned so many times that companies will not ask for your password in an email and not to click on links in emails, yet people still do it. I have no sympathy for them now - likewise the people who answer the emails telling them they've won the Canadian Moose Lottery or something similar.

Read the emails carefully, they usually have grammatical or spelling mistakes and when you hold your mouse pointer over the link, the target address will be shown at the bottom of the page and it will be something completely different.

[sammy snake]

I get them on almost a daily basis from every Bank you can think of. They just get deleted immediately.

[whiffey]

No bank EVER EVER EVER asks for your security information in an email.

Why don't people wake up and see this ?

If you need to communicate with your bank online, then go deliberately to their internet banking website.

NEVER EVER EVER type your details into a reply to an unsolicited email. If you do, you deserve all you get.

[tigwig]

this is the first time I have ever seen one and I probably am naive but I honestly couldn't believe how genuine it looked. At least I wasn't stupid enough to give my details! I am a little worried now though as these people know my email address and that I bank with them unless it was just a guess. What else do they know?

[markysngc]

it does make me wonder, would the same sort of people that fall for these emails be willing to give me their cash card and PIN number if I walked up to them in the street and promised them I was from their bank and needed to check some details.

Same level of stupidity!!

[DrFilth]

i picked an easy number 6666.....oh hang on a min is it 9999

[DrFilth]

i was going to have 0000 but my mate has that one

[whiffey]

tigwig, these people just send a flood of messages indiscriminately in the hope of getting a 1 in 10,000 hit. I get regular exhortations to tighten up the security on my Nat West Bank account ( and I don't even have a Nat West account).

Just remember, drum it into your head, if it purports to be from your bank, however it looks, if it is asking for your personal details, then it is FALSE FALSE FALSE.

[Oneeyedvic]

interestingly, they did an experiment a while ago at the queue to a theatre.

They asked people a series of questions (with the promise of entering into a prize draw to win tickets to another theatre production) and asked for personal info such as mother maiden's name, date of birth and first school attended etc (the sort of questions that a bank would use to confirm your identity).

As opposed to asking the questions outright, they crafted the questions carefully such as "A lot of actors use a stage name - a common way of coming up with a stage name is to have your pets name as your first name and your mothers maiden name as your surname eg Brandon Cole - what would yours be"

By being slightly clever and getting people unawares, it is very simple to steal information.