ChatterBank1 min ago
Feedback - Ebay
15 Answers
Have you noticed that there is now no option for "negative feedback". How the hell are you supposed advise people that a member is bad news???
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Marg0
it has happened to two of my friends, one person said they never recieved the item although it was sent recorded, paypal did not want to know, they refunded the buyer, the other one said the item was broken, my friend said well send it back and i will refund you, he never got the item back although he had sent a cheque to the buyer to cover return postage, the next week paypal gave the buyer back his money, and my friend had lost nearly �200 worth of stereo, paypal stinks if you are a seller, it is open to real abuse by the buyer, and they do abuse it.
it has happened to two of my friends, one person said they never recieved the item although it was sent recorded, paypal did not want to know, they refunded the buyer, the other one said the item was broken, my friend said well send it back and i will refund you, he never got the item back although he had sent a cheque to the buyer to cover return postage, the next week paypal gave the buyer back his money, and my friend had lost nearly �200 worth of stereo, paypal stinks if you are a seller, it is open to real abuse by the buyer, and they do abuse it.
ray, the paypal I use doesn't have a system that would let events take place like that without some fault on the seller. If the buyer says 'not received' and the seller says 'here's the tracking number or proof of postage', that's it, no refund. If the buyer wants protection from lost in post, they have to demand insurance.
If they say 'item broken' they have to return to seller if seller specifies, using tracking. If seller gets it back and it's not broken, or if it's not sent, no refund.
I find Paypal leans pretty strongly in sellers favour. Afterall, t's the seller that is Paypal's client.
The number of frauds/no shows/ripoffs are overall pretty low. The startling discovery of the Ebay Paypal experiment is just how large a percentage of people are prepared to play by the book.
I bought some rare DVDs off a girl on ebay, they turned up, but one was scratched. I asked for a refund, she offered half, I refused, saying 3/4 were ok, so 1/4 back was ok. She refused, giving me over 1/3 back. When people work with each other and are trusting and communicative, the results can be surprising.
All you have to watch out for really are fakes, and some slight misdescription. Also, the occasional stupid person. I bought a remote controlled glider for my nephew, How would you send it (big glider)? Dismantle it, right? No, he wrapped cardboard round it AS IS. This huge cardboard plane turned up. The postman was nearly in tears.
If they say 'item broken' they have to return to seller if seller specifies, using tracking. If seller gets it back and it's not broken, or if it's not sent, no refund.
I find Paypal leans pretty strongly in sellers favour. Afterall, t's the seller that is Paypal's client.
The number of frauds/no shows/ripoffs are overall pretty low. The startling discovery of the Ebay Paypal experiment is just how large a percentage of people are prepared to play by the book.
I bought some rare DVDs off a girl on ebay, they turned up, but one was scratched. I asked for a refund, she offered half, I refused, saying 3/4 were ok, so 1/4 back was ok. She refused, giving me over 1/3 back. When people work with each other and are trusting and communicative, the results can be surprising.
All you have to watch out for really are fakes, and some slight misdescription. Also, the occasional stupid person. I bought a remote controlled glider for my nephew, How would you send it (big glider)? Dismantle it, right? No, he wrapped cardboard round it AS IS. This huge cardboard plane turned up. The postman was nearly in tears.
i can see where randyraven is coming from, but when you think 'online auction' now, you think 'ebay'. The brand dominance is just out of control. It's a wonder the EU doesn't step in (they did for Microsoft) and force competition. Ebay does treat the user with contempt. I would love to see some other auction houses show up. There was another one 'QXL'? Look at it now. For DVD players there are about 100 listings lol. On Ebay there are tens of thousands.
ps Even though Ebay and Paypal charge a lot, look at what they offer. I upgraded my sax so sold my old one on ebay. 1000 people viewed it in one week. Show me a music shop that wouldn't drool over 1000 people checking out each item in detail each week, for about a tenner. They charge a lot, but they offer an awful lot.
If you're selling stuff you can sell it at liveauction dot com, pretty popular with antique dealers. There are a couple of ebay rivals, with a twist, for example the highest unique price wins, blah blah. But pretty much nothing else. You could sell it in the paper, or in a live auction, but so many people using ebay now....Even Dell, PC world, etc have all had to set up presences there.
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