Samsung have my camera!

Belliot | 14:10 Tue 08th Jul 2008 | Law

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I sent my faulty camera to samsung on 9th Jan.. all recorded delivery... they did not reply so in March I sent them a letter and asked me to contact them in 7 days.. they contacted me.. but they have not send anything again! ITS NOW JULY! nearly 6 months.. they have never acknowledge me once! I am about to write another letter requesting they send my camera back within 7 days.. is there anything to back me up legally?

Apostille Seal

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Nosha123

Not sure on this one Belliot but it may be worth having a look at your consumer rights....
http://www.consumerdirect.gov.uk/after_you_buy /know-your-rights/electrical/

Is it still under warranty? If so contact the place where it was purchased.

Might be worth giving these people a call and asking what your rights are:
http://www.consumerdirect.gov.uk/contact

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