DAB radio problems

[El D]

My mother has been given a dab radio for her birthday. Problem is, even though we are apparently slap bang in the middle of a 'very good' reception area, she can get nothing thru dab - even tho normal radio works fine. I have a suspicion it may be the crappy supplied aerial but surely she should get something?

[Cetti]

A bit of radio and aerial moving is needed here, plus a large amount of patience!

We bought a good one about a week ago and I imagined it would just sit in the kitchen and give me hours of joy immediately. Not so - not only is the slightest movement of the radio critical, but so is the aerial. I didn't have the patience required but thankfully my husband  did - and the sound is amazing, so keep going...

[hopalong]

If your mums house is made from steel or reinforced concrete then that will affect the reception

[BillyNoMates]

Is there any type of socket on the radio for attaching an external aerial ?

I have a Hi-Fi DAB, it works OK with the supplied interior wire aerial stuck on a wall close to a downstairs window. I tried a TV aerial connection and suprisingly it gets a better, error-free signal from the TV aerial on the roof. I am pretty close to a main DAB transmitter, saved me installing an external DAB aerial.

I can measure the interior aerial length if you want to try making up your own.