Triplicate downloads

[howardhj]

I subscribe to Tiscali (Homechoice) broadband service.
I check my webmail daily before I open up Outlook to eliminate the large amount of spam I have been receiving.
Just recently when I open Outlook I receive my mail and then I get it all again, and again, and again. I asked Tiscali about this and they say it is not coming from them suggesting it is coming from Microsoft.

Any suggestions?

[Ethel]

On your Outlook settings, have you got it to delete email from server, or not?

If not, it may keep fetching it, and your inbox is going to get huge.

Log in directly to your Tiscali email and see how many emails you have, and if any of them are duplicated.

[howardhj]

Hi Ethel, thanks for your reply.

No I do not delete from my server immediately because I have other PCs and laptops and I wish to keep an identical record of emails on each. Once they are all up to date then I manually delete from the server say every two or three days. It's been like that for years with no problem.

None of my emails are duplicated on Tiscali's web mail.

I don't get this problem with my laptop which runs on Vista. The others run on Windows XP and I am wondering if it can be recent upgrades I have been receiving that are causing the problem.