Assuming you can see all the text and pictures in the e-mail then what I said should work.
While looking at the e-mail do Edit then "select all" and all the text and images should be copied to the clipboard.
Then open Word and then do Edit and Paste
This should paste all the text and images into Word.
Then save the Word document with any name you like.
I often do this if I have received an e-mail from a company that I want to keep, that contains a mixture of text and images. It always works for me.