ChatterBank0 min ago
Info Stealer Virus Advice
1 Answers
Hi, I wonder if anyone can give me some advice.
I have a virus in my pc called "infostealer". This is causing my pc to do some strange things e.g. bringing up a different letter to the key that I have typed on the keyboard.
I run Norton Anti Virus which has identified the virus during a scan but wont seem to remove it. I also scan with adaware but this won't even pick up the virus.
I visited a local computer shop and they advised me to save my files onto a disk and they would wipe the harddrive back to factory settings.
Can anyone give me any further advice on this, and is it possible to wipe the harddrive myself?
I have a virus in my pc called "infostealer". This is causing my pc to do some strange things e.g. bringing up a different letter to the key that I have typed on the keyboard.
I run Norton Anti Virus which has identified the virus during a scan but wont seem to remove it. I also scan with adaware but this won't even pick up the virus.
I visited a local computer shop and they advised me to save my files onto a disk and they would wipe the harddrive back to factory settings.
Can anyone give me any further advice on this, and is it possible to wipe the harddrive myself?
Answers
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Jeez, that's a bit drastic. Why not try removing it first before you gut your machine?
http://www.exterminate-it.com/malpedia/remove- infostealer
http://www.exterminate-it.com/malpedia/remove- infostealer
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