Scanners

[spuffington]

I have run my setup disc for my canon scanner on my new computer (Vista) but when I try to use the scanner I get the message 'There is no application registered for this event' What does this mean and how can I get the scanner to work? I don't know much about computers so please try to solve this problem for me in simple terms.
Thankyou for any help you can give.
John

[ChuckFickens]

what scanner is it?

Are you sure it's fully supported by Vista, a lot only have partial support.

[spuffington]

A Canon CanoscanLIDE20
This worked OK on XP

[ChuckFickens]

Try downloading the latest drivers and software and see if that helps.

at least one bit of the software is listed as being vista only so that may make a difference


http://www.usa.canon.com/consumer/controller?a ct=ModelInfoAct&tabact=SupportDetailTabAct&*** ********=235&modelid=6624#DownloadDetailAct

[Sputnik]

...........and, as well as Chuck's suggestion, have you restarted your PC after running the Setup?

[spuffington]

Thanks to you all for your advice.
Still doesn't work on the buttons of the scanner but I can access and scan via my arcsoft photo programme so this will be OK
Thanks again
Joh