Sometimes if the printer hasn't been used for some time, the head gets blocked with dried ink. You could try the head cleaning process again.
If that fails you might try to get from a computer shop a cleaning cartridge for the black head for this model printer. It's an ordinary cartridge filled with cleaning fluid. Load it into the printer and try printing a black and white copy or two. Obviously you're not likely to get a print because there's no ink but the idea is to run the cleaning fluid through the print head and dissolve any dried ink. This solved a similar problem I once had. Hope it works for you.