Chris&Wendy- told my husband about this the other day, he was totally shocked. Yet, he said that if your name was printed as a winner then they are obliged to offer you a prize + they cannot wriggle out of it- so keep on to them + contact as many independent advocates as possible to fight your corner, too. If David could slay Goliath then you can win over the Telegraph so try to stay upbeat + keep being assertive( with the help of others) until your voice is heard + you are suitably recompensed. No matter how impossible a situation may seem there is always a soloution so never give up hope please!! A fellow Telegraph puzzler, Beatrice :-)