who is liable for goods damaged in transit.

[logic]

When a vendor sells an Item on E/bay for example, and sends it to the buyer via carrier royal mail or other, who is responsible for the insurance for damage in transit of said item, buyer or vendor?, at what point does ownership of item transfer,? Is it when the vendor receives payment, or when buyer receives item,?

I have already posted this question in civil law,
But need an answer quickly.

Thanks,

[funnygirl]

I would have you were.

When you go to the Post Office they ask you what kind of service you want for your parcel and you should get the 'special delivery'

Check this out
http://www.parcelforce.com/portal/pw/jump2;jse ssionid=1GB34ODIE3WMUFB2IGVUSPQUHRA0UQ2K?catId =25800694&mediaId=25900691

[funnygirl]

Erm!

[Ethel]

You don't need 'special delivery' in most cases. 'Signed for' is good enough for eBay

[logic]

It doesn't really matter zacs
I do both.

It's just funny's way of making me feel better as I'm already up to the neck in DOO >> DOOOS>

[Ethel]

Why? What's happened?

[logic]

Ethel I have sold an expensive Item.to someone in Kent,
Although I packaged it extremely well they are saying it was damaged on arrival

[debbz1969]

Did the buyer state whether the packaging was damaged or just the goods inside? If the packaging was damaged they shouldn't really have accepted it or declared to the courier that it was damaged and got something in writing accordingly. If it wasn't they could be trying to pull a swift one.

[Ethel]

Ask for photos in the first instance, so you can see the damage.

You will have to pay the postage for them to return it, too.

[logic]

I asked that about an hour ago debz awaiting reply,

[logic]

Ethel, I could do with wotzisnames dog now.

[funnygirl]

Zac I made a wild guess!

[logic]

Wild Bint. :-)

[funnygirl]

Oi!

I hope you get fleeced!

[logic]

you are going to get fleeced when you take me out for that birthday dinner you promised me,
And don't try to worm your way out now, cos dozens of people on here saw you make that promise,

[funnygirl]

You must be dreaming and joking!!!!

[jack daniels]

royal mail cover 1st & 2nd class mail for insurance up to �36.
If the item was worth more then that, it should have been sent by special delivery, covering you for �500 and you could have upped on the insurance.
you could make a claim yourself if you have the receipt from posting the item or the buyers could do it but you would have to provide them with the receipt.
sorry but I don't know at what point it becomes the buyers responsibility.
A word of warning - if you sent it normal royal mail post which cover up to �36 & it was worth more, then you wouldn't beable to claim anything back as it was worth more ( you could give it a try though)

good luck