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insurance claim
my mum who is 75 left the bath taps running upstairs and it overflowed causing bad water damage to the kitchen below. she has house and contents insurance does anyone know if she would be able to make a claim to cover the repairs ?
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No best answer has yet been selected by glavva. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.With accidental damage cover - yes. Otherwise she should be able to as most companies would consider it escape of water from a fixture. But some may resist. If the claim is refused invoke the complaints procedure and go all the way to the Ombudsman. It won't cost anything and the chances of success are high.
glavva, you may want to invest in one of these.. (although I have no idea how good they are!)
http://cgi.ebay.co.uk/Bath-Alarm-Water-Level-A larm-Ingenious_W0QQcmdZViewItemQQ_trkparmsZ72Q 3a1683Q7c66Q3a2Q7c65Q3a12Q7c39Q3a1Q7c240Q3a131 8QQ_trksidZp3286Q2ec0Q2em14QQhashZitem33031195 9182QQitemZ330311959182QQptZLHQ5fDefaultDomain Q5f3QQsalenotsupported
http://cgi.ebay.co.uk/Bath-Alarm-Water-Level-A larm-Ingenious_W0QQcmdZViewItemQQ_trkparmsZ72Q 3a1683Q7c66Q3a2Q7c65Q3a12Q7c39Q3a1Q7c240Q3a131 8QQ_trksidZp3286Q2ec0Q2em14QQhashZitem33031195 9182QQitemZ330311959182QQptZLHQ5fDefaultDomain Q5f3QQsalenotsupported