I work in admin and have done so for the past 7 years. All my jobs in this time have involved using the phone on a daily basis. I'd say its a requirement for most admin jobs. Why do you ask? x
Hi dot, that is something I have tried and it can make me sound too rehearsed sometimes. I think like you say this is the only way to improve on this really though. I will try doing that again.
I have got the admin job at the moment but I know I could get things done much more quickly and efficiently if I wasn't afraid to make phone calls. Plus then once I have mastered this skill I could get a better admin job.
Bless you CAJ1 - I'd be scared to speak to you on the phone hehe. I've been in admin for 5 years and haven't improved which is very annoying and I'm wondering if I should just accept that phone calls are not my strength and try and find another area in admin where I can do more paperwork and less phone calls or whether there is still hope that I can get better at making phone calls.
Hynotherapy has crossed my mind actually puddicat. That will be my very last resort and I am not far off last resortedness right now