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what should I do?

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BING.Z | 19:54 Sat 11th Apr 2009 | Civil
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I have applied for a exam 1/4/2009, I choose the exam date is 11/04 and they confirmed that I can take exam on that day, but they sent me a email said they would change the date to 18/4 three day before the exam, but I can not do the exam on that day and I can not wait as well, so I asked for refund, but they refused. so what should I do, where I can complain?
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Who is the exam with? Did the terms and conditions you signed up to deal with this possible situation?
IT MAY BE THt you can et a "credit" with them to do the exam later

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