I had my own business a few years back, and whenever I caught a minor shoplifting, I would get a visit from an angry parent some hours later. They would always say the same thing ........ "My child wouldn't do a thing like that!"
Never mind that I'd caught their little brat red-handed !!!
One time I caught a drug-user stealing, and she head-butted me and split my brow bone. I had to walk around with a massive black eye for several weeks and it really knocked my confidence. What was worse was that the CICA, in their infinite wisdom, deemed that my injuries were not sufficient to warrant any amount of compensation, even at the lowest tariff !