Sky freesat card

[theonlyone]

Didn't know really where to post this Q but
hope some can help !! I don't have a package
with sky but have had a freesat card for ages
but haven't used it for 3 months as the house
was having a revamp , so when the sky was set
up today it doesn't work as the card has been
deactivated and I can't find anything on the sky
site , i've tried calling them but it's just an auto
thingy ...no people just a machine which costs
mega bucks ...so can anyone help as to reactivate
the card ? tia ...

[Androcles]

I have just lost Channel five on my freesat card and did manage to speak to somebody. They did a check, which was to call system up on the menu and then get the system details up and they told me that the software I was running was out of date and I needed to update a couple of other thisngs as well. If you haven't used it for a bit maybe your software is even more out of date!

I got a number come up on screen, which I rang and was told by an automated thingy it was no longer in use and gave me another number - sorry I don't have it to hand right now, but there is a technical support line specially for freesat customers as opposed to full sky customers.

On second thoughts I think the number was 08442 410595
but my memory may fail me!

Hope this helps!