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Can anyone help with a legal question

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simonjp | 14:54 Wed 25th Apr 2001 | Technology
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I have had many real physical problems with my Mobile phone and I'd like to try to get my money back. Can anyone help?
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Can you give more information? What make is your phone? Have you tried to have it fixed or take it back to the shop you bought it at? Have they refused to help you, do you still have a receipt?

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