Retuned 3 times - digibox still not working

[Explorer-8]

I have retuned my freeview digibox 3 times as in the instructions. After each retune it still asked me to retune again whenever I turned my TV on. Now there is only analogue - no digital. My box is a Philips. Any ideas please?

[sddsddean]

In all the articles about this, I did read that 'they' thought about 20,000 boxes would stop working altogether, but no reason was given why. Perhaps yours is one of these? Is it an early type?

[hc4361]

Try restoring it to factory default and then installing it as you did when you first bought it. Your manual should tell you how to do this.

[buildersmate]

There are various helpful guides you can download here. There are several Philips models and you need to select which one you have.
http://tvretune.co.uk/productmanuals/results/

There is a list of models that are known to have problems that prevent retuning here - none of them are Philips manufacture so that should not be the issue here.
http://209.197.11.115/i3c3v8h5/cds/uploads/pdfs/Split_Nit_Product_List__Contacts011009.pdf?dopvhost=cdn.tvretune.co.uk&doppl=127c50d458babeb458eabee4892fb54b58eabecc&dopsig=aff7c2d43e80ae3ba4ebed9f2cc36aad

[Hard@it]

If your control has a button marked DVB, press ind the go through your retuning procedure.
This is maybe not for boxes only Digi TV poss, but you've got to try anything.