ChatterBank3 mins ago
hotmail
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Hi, Fatcat
I've had this many times over the last few years, and I've heard the same thing many other times from other people, so it's not just your daughter. I think it's a combination of two things.. 1) The Hotmail website is just very unreliable, and regularly drops out or malfunctions in this way - mainly on Login.. and 2) You might have a problem with your IE security settings, which some websites can actually reset. Go to "Tools / Internet Options / Security" from the command menu at the top and make sure the slider is set to "Medium". Then click the "Custom Level" button below and make sure the third option (ActiveX controls not marked as 'safe') is set to 'Disable'. Save those settings, log-out and re-boot and try Hotmail again. But if the website is still not logging you in, you just have to keep trying..!!
've also found by trial and error that lots of other website links to Hotmail just don't work reliably, so to get in I always simply search for 'Hotmail' in Google, then click on the presented "official" link (which is now labelled "MSN Hotmail", and NOT the "Continue" link which takes you straight into the Passport.net" logon). This one always works for me.