Working Tax Credits

[shazzabell]

I have been told I am no longer entitled to Tax Credits and that I have been overpaid by �490. Must I pay this back in one lump sum or in installments?

[cazz218]

you can pay it in installments. best thing to do is contact them but i'm pretty sure you don't have to pay it all in one go.

[shazzabell]

Thank you, cazz218.

[goldenboy]

i'd check that you really have been overpaid first though, as i heard a rumour that loads of people had been 'overpaid'. the tax credits system has been in a bit of chaos since its introduction.

[shazzabell]

My hours of work recently changed goldenboy, so I reckon they're probably correct, although I've been informed that I'm no longer entitled to any credits, so I might appeal that?

[alunrw]

I had a simliar problem with the working family credit ,my pay went down by �40 per month and they then credited me �40 per month - however they then wrote and said that I had been underpaid by something like �200 so gave me that without me asking, I have now been told ive been overpaid by �200 so I wont get the benefit until the end of October - it seems that they dont know what theyre doing - my circumstances have never changed.

[nfn]

they've admitted to me that their system in incomprehensible. Every couple of months I get told I've been either over or underpaid. I ring them up, tell them nothings changed and they say they'll look into it. A week later I ring and they say I'm right and payments will continue as before.

Don't take it lying down, unless your pay has increased significantly I suspect you will probably still be entitled to something