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manealca | 13:44 Thu 04th Mar 2010 | Travel
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My husband & I had to go to a funeral near Wellingborough, Northants and we booked an overnight stay in a Travelodge nearby, unfortunately the water in the bathroom was tepid but as it was just for one night we put up with it---when we got home I did inform Travelodge about this and last evening I got a phone call from their head office from a very pleasant girl who told me they were going to refund the total cost of our stay. I think this is excellent service and restores your faith in human nature.
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That's decent of them. We have always found Travelodge excellent value for money.
We stayed in a Travelodge in Waterford in Ireland and I am sorry to say it was dire. We have used the chain before and always been very pleased. We did complain to hotel but were shrugged at so I wrote ( with photos ) to head office and they refunded the cost of our stay.
As you say nice to have good service and I will use them again.
i use them regularly and have found them to be great value at £19 a night
good for them. I wonder if the Savoy would have done the same. I've stayed at a few and they've always seemed fine, and very inexpensive.
give me travelodge every time , stayed in over 40 of them - no problems EVER!

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