News1 min ago
Honeymoon flight on Monday - Any hope?
8 Answers
With the announcement of another ash cloud heading over do you think I stand any hope of flying on my honeymoon on Monday to the Maldives?
Also if we don't and cannot rebook will we get a full refund? Can't get hold of Kuoni and this is the most expensive holiday ever! Been saving for years! :-(
Positive answers only please! ;-)
Also if we don't and cannot rebook will we get a full refund? Can't get hold of Kuoni and this is the most expensive holiday ever! Been saving for years! :-(
Positive answers only please! ;-)
Answers
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In my experience though, Kuoni are an excellent travel company, and I believe an award-winning one, too. A few years ago, the family and I booked a holiday to Thailand. After it had all been booked a paid for, Kuoni told us that the economy class cabin had been oversold. Their solution was to put upgrade four of us at no additional cost.
When things go pear-shaped with Kuoni though, they go above and beyond to put things right.
Have a good trip!
When things go pear-shaped with Kuoni though, they go above and beyond to put things right.
Have a good trip!
-- answer removed --
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