Having to organise alot of uplifts from my mums house,and contacted the council to get one,have to get receipts,didnt think at the time,so i rang and asked for a receipt,gave him the reference number,and he said yep see it on my screen,but i cant give you a receipt,should have asked at the time,What!!,i have to go down to the bank and get a statement and show it to my legal chappie,i hate jobsworths