Microsoft Publisher 2007 won't connect to Windows Live Email

[juner]

Is there an answer to this as not only I can't send work from Publisher 2007 by email but neither can a friend of mine from her computer. I have to save the work in Pictures then send it from there. Is there a magic button to push. Thanks for any help.

[Buenchico]

Have you saved the document before attempting to send it? Until such time as you do so, the document only exists in your PC's memory and no file exists which can be sent by email.

Chris

[Buenchico]

Another thought:
When you click 'Send to mail recipient', Windows will launch your default email client (such as Outlook, Outlook Express, Windows Mail, Thunderbird or whatever) to create a new email.

If you've not told Windows which email program to use, it won't be able to launch it. (To make Outlook Express your default email program, open it and go to Tool > Options > General. Other email clients are probably similar in this respect).

Similarly, if Windows launches your default email client but it's not properly configured (perhaps because you normally use a web-based mail service) it won't be able to send your mail.

It would help if you could tell us what happens when you try to send a Publisher document by email.

Chris

[juner]

Yes, it's a saved document I do quite a lot of greeting cards to special people and someone asked me to send them a copy and that is how I found out it wasn't possible. I asked a friend if she could send from Publisher and she found she couldn't either. Publisher comes up with - it can't connect to my email, check server and Microsoft Office. My email is working correctly I can send from Paint but not sure about MS Office as I don't know how to check that out. Thanks for trying to help

[Buenchico]

I have to admit that I NEVER send any documents using File>Send To. (I've always opened a new email and then added an attachment). But I've tried to find a possible cause/solution for your problem.

This page refers to Publisher 2003, but it might still be relevant:
http://office.microso...sher-HA001074338.aspx
As I read that page, the 'Send to mail recipient' option is used for sending an 'email message' which will display on the recipient's screen irrespective of whether they've got Publisher or not. I note, from that page, that doing so requires the Publisher document to be in a very specific format (e.g. the width must be 5.8"). See 'To adjust an existing print publication for e-mail delivery' for further information.

So perhaps you're trying to send an email message which doesn't meet with the necessary requirements? If so you can either use the Publisher email wizards (which will let you send an email which can be seen by anyone who can view HTML in their incoming mail) or you can use the option to send the document as an attachment (which will let you send any size document, but the recipient must have Publisher to view it).

If you need to send a Publisher document as a file which can be read on any PC (even if Publisher is not on that PC) you should convert it to a PDF. It can then be viewed and printed (but not edited) by anyone who has Adobe Acrobat Reader (or a compatible program) on their PC. Nearly everyone has suitable software on their computer.

If you need to know how to convert a Publisher document to a PDF, just post again.

Chris

[juner]

I must say a big thank you to you for taking such an interest in this problem. As it is a bit late now I will certainly try out your suggestions tomorrow when my aged brain is a bit more with it. After I have had a go at it and I probably will need help to convert to PDF having never done it before I will post to let you know whether I was successful.Once again thank you very much.

[Buenchico]

Thanks for your response.

As I probably won't be around for most of tomorrow, I'll provide the PDF information in case you need it:

When Adobe introduced the PDF format they provided Adobe Acrobat Reader for free (so that everyone could view PDFs). The idea was to ensure that PDF became a universal format (which it has), so that people would want to create PDF files, as well as view them. However their software for creating PDFs cost mega-bucks, so programmers looked for ways to produce PDFs without using Adobe software. The solution which they came up with (and which is used by lots of free programs) is to trick a PC into thinking that it has a second printer attached to it.

You should download and install this free program. (There are lots of similar ones, but this is as good as any - it's what I use):
http://www.dopdf.com/

Then, when you want to create a PDF (which you can do from ANY program which has a 'print' function, such as Word, Publisher, Internet Explorer, etc), you go to File>Print. You then choose (usually from a drop-down menu) the 'printer' you want to use. One of the printers offered will be your usual one (Canon, HP, etc); the other will be 'doPDF'. Select that new 'printer'. Then click the 'Browse' button to choose where you want the file to be saved. (e.g. 'My Documents'). Click 'OK'.

When you want to mail the PDF, create a new mail, click to add an attachment, navigate to the location of the file and double-click on it.

Chris