Mac Help needed

[wolf63]

I seem to be having problems with my Macbook and the Tesco website. I want to buy a vacuum cleaner and some other stuff but every time I get into the relevant screen my machine just stops working.

The little colourful circle thing (like an egg-timer thing) just keep whirling around and I can't get any response from Safari (Mac OS X) and I have to 'force quit'.

Is this happening because I have done something stupid? What is it likely to be?

Can anybody point me in the right direction so that I can try tinkering with this stupid machine.

Susan

[snags]

I'm using a Mac. If you post a link on here of the page you are having problems with I'll see if it works for me...

[snags]

And have you tried another web browser? Maybe its a Safari thing...

[wolf63]

Thanks - this is as far as I can get before it grinds to a halt.

http://direct.tesco.com/q/buylist/id.8821.aspx

If I were to click on a choice (any) on the screen it all goes wrong.....

I gave up trying to buy a new mattress a few weeks back.

[snags]

Sorry or the delay in replying... I had to restart my Mac!

I opened your posted link ok, went to one of the item links on that page, which opened fine... for about 20 seconds... then I too got the 'spinning wheel of death', which started to jump about the page. I couldn't even get to the 'force quit' option so had to restart my laptop. Strange.

I tried the above in Safari. I'll now try it in Firefox...

[snags]

Seems to be working ok using Firefox...

[snags]

Just tried again with Safari... and my Mac locked up again. Try Firefox or another Browser..

[wolf63]

To get to the 'force quit' you have to click on the desktop to change the "Safari" to "Finder".

I didn't know that I can use firefox, or maybe I did and forgot ;-)

Does your macbook have a 'delete' button?

I won this and an ipod classic in a competition run by the Sun newspaper last year. I didn't really use it until my PC died. After so many years of using windows it is sometimes hard to use a Mac.

Thanks for your help. I am off for a cat nap and then I am going to hit 'Tesco direct' and do some serious browsing and spending.

If I don't get back to you assume all is well.

[snags]

''To get to the 'force quit' you have to click on the desktop to change the "Safari" to "Finder"

I know... but couldn't get to it. Definitely seems to be a Safari problem.