Different price on label

[Budlet]

I bought a coat yesterday for my son. When we got home I realised it had scanned as £90 even though the ticket said £80. The same coat online retails for £90. Is it correct that I should only have paid what it said on the ticket?

[mike11111]

No, but i would take it back to the shop and complain about misrepresentation, when they will probably refund you the extra £10 as a gesture of goodwill to avoid any adverse publicity (if they have any sense).

[Budlet]

Thanks for that. I will try tomorrow.

[pastafreak]

That happened to me recently. I purchased a duvet that was marked as reduced,yet came up as the original price when scanned. The lower price was honoured.

[B00]

Be aware though, they don't legally have to give you a refund of £10.00.

The ticket price is only a guide im afraid, and whilst i agree its bad practice to state one price and charge another, they don't have ot give a refund of the difference.

Don't go in all guns blazing and you more than likely will get the difference back.

[looobylooo]

tesco are very good with pricing errors arent they?
not so long back i bought some johnsons wet wipes on bogof (4 packs)
anyway, they didnt go through the till correctly or the pricing/offer was wrong on the shelf or something (i forget exactly what was wrong now)
so i went straight to customer services to sort it out...
it ended up with me coming away with 4 packs of wet wipes for nowt! plus 50p change profit! lol ....
ev'ry lil helps as they say!! ... and it certainly did that day i can tell you! lol.

[wheaten]

Hubbie brought a bottle of wine home from Morrisons recently and I asked if he'd realised it cost nearly £10! He took it back and showed an assistant that the tag on the shelf showed less than a fiver, it seemed another customer had put it back in the wrong place. She refunded the difference and let him keep the wine. Good old Morrisons! Always best to check, I remember some shops used to have 'check the price' scanners dottted around the store which were very good but don't see them anymore.

[looobylooo]

hey that was good wasnt it wheaten?! lol ... cant be bad :o)

[trt]

Boo,
How can the ticket price be only a guide, If it says a price on an item. thats all you should pay!

[Budlet]

The shop manager was very nice and gave me back £10. No problem at all. She said they legally have to sell the garment for the price on the ticket.