ITunes

[trish1234567]

My granddaughter religiously tells me never to touch her iTunes file she keeps on my computer. However, something I have done has made all the albums disappear and the playlist is completely empty. None of the ablums were downloaded from iTunes, they were all genuinely copied from her own cd’s. I’ve tried everything to get them back but it appears iTunes only want me to log on to their store. Please can any ABer help?

[woofgang]

Forget iTunes for the moment. The music she has loaded onto your computer from CDs is in a file somewhere on your hard drive. If you do a search of your harddrive you should be able to find it. If she loaded them as mp3s then do a search for *.mp3 and see what comes up.

[trish1234567]

Hi Woofgang, I am still trying...... I think all the albums have disappeared because I updated Apple and they keep coming up with the software licence agreement for iTunes. I will go on trying to see if they're on the hard-drive though.

[mjwman]

Dont panic. The files are on your hard drive. There has been an iTunes update nrecently and yes it does involve agreeing to the conditions. Just do it and it will find and reinstall everything.

[society]

Fingers crossed for you, Trish.

[trish1234567]

Thanks woolfie & mjw - think I'm in luck. The iTunes file is still appearing completely empty with none of the albums in it but I am now finding the actual music as you both said on the hard drive. I don't think my granddaughter will be very pleased with me but I'll let her set it up again herself.

I keep my own music separately on Windows media player which I think is safer. Incidentally, she has also downloaded nearly 1.5gb of her photographs on my pc but I have copied these safely onto an external hard drive. Many thanks.

[woofgang]

its okay, you are welcome...recently I "did something" that lost all my DH's outlook calendar....happily I had backed it up as he never does.

[Milvus]

You say that itunes wants to log on to the store. That suggests that you have selected iTunes store in the left menu. If so, go to the top of the library section in the left menu and click music. Does this correct the missing music?

[trish1234567]

Hi Milvus, you were right. I did what you suggested and 9 tracks did appear out of the many....... and played. I’m not very familiar with iTunes and such. However, 5 of the 9 tracks had an explanation mark alongside and I don’t know why? Each one with the explanation mark came the message: “The song (such & such) could not be used because the original file could not be found. Would you like to locate it?”
I'm not sure that I have found all the tracks on the hard drive but I'm now trying to find the particular 5 songs in question. Soooooo I’ll go on trying. Many thanks for everyone's help.
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